Customer Service Advisor Jobs in Lisbon: Multilingual Openings with Competitive Pay

If you’re fluent in a European or African language and looking to build a fulfilling career abroad, now’s your chance. A growing number of customer service advisor jobs are opening in Lisbon, Portugal — one of Europe’s most dynamic and diverse job markets.

This guide introduces an exciting opportunity to work as a customer service advisor in a multilingual environment with a reputable company that values diversity, work-life balance, and personal development.

From competitive salaries to cultural experiences, these roles are ideal for communicators, problem-solvers, and service-minded individuals eager to grow professionally in an international setting.

Why Customer Service Advisor Jobs Are Booming in Portugal

Over the past decade, Lisbon has transformed into a European center for multilingual outsourcing and customer care services. With companies expanding their global presence, the demand for skilled customer service advisors fluent in multiple languages has surged.

According to Eurofound, Portugal is one of the fastest-growing countries in the EU for business services. Lisbon, in particular, hosts hundreds of companies in sectors ranging from tech to healthcare, all requiring exceptional customer support teams.

Job Location and Language Requirements

This specific opening is based in Lisbon, Portugal, and welcomes candidates who are fluent in any of the following languages at a C1 level:

• French
• Italian
• Dutch
• Hebrew
• Czech
• Polish
• Russian
• Ukrainian
• Hungarian
• Swahili

In addition to your native or fluent language, you’ll need strong command of English (spoken and written). This requirement ensures seamless collaboration within an international team.

Core Requirements for Customer Service Advisor Jobs

To thrive in this role, you should possess the following qualities:

• Fluency in one of the target languages listed above
• Proficiency in English
• Strong communication skills and active listening abilities
• A friendly, professional, and customer-oriented mindset
• Multitasking ability to handle multiple platforms or software
• Flexibility to work rotating shifts, including weekends and holidays
• Willingness to relocate to or reside in Lisbon

These traits are essential for delivering top-notch service in a high-performance environment.

Key Responsibilities as a Customer Service Advisor

In your day-to-day role, you’ll be:

• Providing assistance to customers via phone, email, or chat
• Responding to queries and resolving issues with professionalism
• Offering accurate and timely information
• Managing high volumes of requests while maintaining quality standards
• Supporting customers with basic troubleshooting
• Collaborating with team members to improve service efficiency

Whether dealing with a product question, a technical concern, or a general inquiry, you’ll play a key role in shaping the customer experience.

Compensation and Benefits

One of the highlights of these customer service advisor jobs is the competitive compensation package and additional perks, including:

• Base Salary: €1,200/month
• Holiday & Christmas bonuses, paid monthly as a percentage of your base salary
• 22 days of annual leave, plus compensation days for working public holidays
• A vibrant, collaborative work environment
• Access to career growth opportunities and internal promotions

With the cost of living in Portugal among the lowest in Western Europe, this salary offers a good standard of living, especially in Lisbon.

Career Growth in the Customer Support Industry

The customer service field is more than just a stepping stone — it’s a gateway to long-term success. Many professionals who start in customer service advisor jobs transition into:

• Team leadership and supervisor roles
• Training and coaching positions
• Quality assurance and customer experience design
• Project and operations management

With consistent performance, ongoing training, and cross-functional exposure, your journey can lead you to senior roles in customer experience strategy or corporate operations.

Lisbon: A City of Opportunity and Lifestyle

Lisbon is not just your workplace — it’s a lifestyle. The Portuguese capital is known for its sunny weather, ocean views, and cultural richness. For expats and multilingual workers, it offers:

• A low cost of living compared to Northern Europe
• Affordable public transport and modern infrastructure
• A welcoming international community
• Outdoor lifestyle with access to beaches, mountains, and nature

How to Apply for This Role

This opportunity is managed by recruitment specialist Maria Metaxa. If you meet the qualifications and are ready for an exciting move to Portugal, apply now:

📧 Email: maria.metaxa@cbtalents.org

Include your updated CV, availability, and language fluency levels.

Benefits of Customer Service Advisor Jobs at a Glance

Here’s a summary of what makes this role worth considering:

• ✅ Base salary of €1,200/month
• ✅ Holiday and Christmas bonuses
• ✅ 22 days of paid annual leave
• ✅ Additional days off for public holidays
• ✅ Language flexibility — 10+ languages welcomed
• ✅ Relocation to a safe, exciting city
• ✅ Entry into a career with advancement options

Ready to Launch Your Career as a Customer Service Advisor in Lisbon?

Multilingual professionals are in high demand, and customer service advisor jobs offer more than just a stable income — they provide a pathway to international experience, career development, and cultural adventure.

If you’re fluent in one of the target languages and eager to live in a beautiful, affordable city while gaining valuable career skills, this role is tailor-made for you.

👉 Apply today or explore other job opportunities through trusted platforms. Your next professional chapter could begin in Lisbon. Not interested in these sales jobs in Portugal for english speakers? You still have plenty of offers, please check for other available jobs in sales. Also, follow our facebook page to check for the latest available jobs.