Customer Service Jobs in Lisbon Portugal: 2 Exciting Openings with Relocation Support

Portugal is rapidly emerging as a global hotspot for international talent, especially in the customer service sector. With Lisbon at the heart of this surge, it’s no surprise that customer service jobs in Lisbon Portugal are in high demand—especially among German- and French-speaking professionals seeking career growth, cultural immersion, and stability abroad.

Whether you’re seeking your first role or transitioning from another sector, two exciting job openings from Cross Border Talents may be your perfect next step. These roles offer relocation bonuses, training opportunities, and the chance to work in a multilingual, international environment.

In this article, we’ll cover all the details about these openings, what qualifications are needed, and how to apply. If you’ve ever dreamed of working in Portugal, especially in a dynamic city like Lisbon, this is your chance to turn that vision into reality.

Why Customer Service Jobs in Lisbon Portugal Are Gaining Global Attention

Lisbon has become one of Europe’s most attractive destinations for job seekers. According to the European Commission’s EURES portal, Portugal offers growing employment opportunities in technology, tourism, and customer service.

Customer service jobs in Lisbon Portugal are especially popular for several reasons:

• Growing demand for multilingual professionals
• Affordable living compared to other EU capitals
• High quality of life and sunny Mediterranean climate
• Abundance of entry-level positions with training
• Relocation and accommodation support offered by employers

For foreign nationals fluent in German or French, these roles are gateways to professional and personal transformation.

Job Opportunity 1: German-Speaking Video Moderator (No Experience Needed)

Position Summary

If you’re fluent in German and looking for a meaningful role without requiring prior experience, this Video Moderator position may be ideal. Based in Santos, Lisbon, this entry-level role is perfect for those interested in content moderation and digital responsibility.

Hiring Company: Cross Border Talents
Location: Santos, Lisbon, Portugal
Language Requirements: Fluent in German
Experience Required: None

Key Responsibilities

• Review and manage digital content with accuracy and attention to detail
• Handle sensitive and legal-related content moderation
• Maintain a high level of professionalism at all times
• Ensure compliance with platform guidelines and ethical standards

What You Need

• Strong written communication skills
• Professionalism, integrity, and emotional intelligence
• Willingness to relocate and work in a structured, supportive team environment

Compensation and Benefits

This job stands out among entry-level jobs in Lisbon for foreigners, offering:

• Annual salary of €18,500 with additional premium and performance bonuses
• €2,500 relocation bonus for candidates moving from outside Portugal
• €1,500 bonus for those relocating within Portugal to Lisbon
• Health and life insurance, including coverage for family members
• Bureaucratic support for obtaining Portuguese tax and social security numbers
• Assistance with housing, tailored to your needs
• 2-month training followed by a 1-year contract
• Career progression opportunities

📧 To Apply: Send your CV for customer service jobs in Lisbon Portugal to maria.metaxa@cbtalents.org

Job Opportunity 2: French-Speaking Customer Service Advisor (English B2)

Position Summary

Cross Border Talents is hiring native French speakers with intermediate English (B2) for a customer support role in Lisbon. This is ideal for professionals who enjoy helping others, solving problems, and communicating across multiple channels.

Hiring Company: Cross Border Talents
Location: Lisbon, Portugal
Language Requirements: Native French, English B2
Experience Required: Customer service background preferred, not essential

Core Responsibilities

• Manage customer inquiries via phone, email, chat, and social media
• Provide technical assistance for product-related issues
• Adapt the brand’s tone of voice across different digital platforms
• Escalate complex issues to advanced support when needed
• Document interactions accurately and efficiently

Ideal Candidate Profile

• Good multitasking and time management skills
• Strong interpersonal and written communication abilities
• Ability to adapt to customer feedback and tech updates
• Prior experience in a contact center or support team is an advantage

Compensation and Benefits

This role is among the most attractive French-speaking jobs in Lisbon, offering:

• Base salary of €13,000/year
• Welcome bonus of €2,000
• Meal and transport allowance
• Performance bonus based on team and individual success
• Health insurance starting from day one (free after 6 months)

📧 To Apply for customer service jobs in Lisbon Portugal: Email maria.metaxa@cbtalents.org

Who Should Consider These Customer Service Jobs in Lisbon Portugal?

These roles are perfect for:

• Recent graduates or career changers entering customer service
• Expats seeking work in Portugal with relocation support
• German or French speakers aiming to build an international career
• Candidates interested in Lisbon’s growing tech and service scene
• Job seekers looking for no-experience roles with full training

Whether you’re looking for video moderation jobs, French support roles, or simply a new start in Lisbon, these openings are flexible and well-compensated.

Tips to Succeed in Customer Support Roles

To stand out in your application, focus on:

• Highlighting language fluency and adaptability
• Demonstrating patience, empathy, and resilience
• Showing a willingness to relocate and learn
• Including any soft skills or customer-facing experience

Apply Now and Launch Your Career in Lisbon

These two roles offered by Cross Border Talents represent fantastic chances to join the thriving customer service scene in Portugal. With relocation bonuses, comprehensive support, and the chance to grow professionally, they’re perfect for those looking to begin or reboot their careers in a welcoming and vibrant European city.

Don’t miss out on this opportunity to build your career in Lisbon, Portugal. Start your journey today by submitting your application and becoming part of a global workforce where languages, technology, and service meet.

Quick Summary: Why Apply?

• 🌍 International team & career growth
• 🇵🇹 Based in beautiful Lisbon
• 💶 Competitive salaries + bonuses
• 🛫 Full relocation support
• 🧑‍🏫 Training included – no experience needed
• 📬 Apply directly: maria.metaxa@cbtalents.org

If you’re ready to explore customer service jobs in Lisbon Portugal, visit us for more listings. These roles are filling fast—don’t wait to apply!