Digital jobs: Content Moderator German or Italian in Porto

digital jobs

Personalbüro U. Herrmann is a German recruitment agency specializing in placing multilingual candidates in various industries across Europe, and they currently are hiring for digital jobs in Portugal. They have a strong presence in Portugal, particularly in the Porto area, where they offer a wide range of job opportunities for German and Italian speakers. The company is known for its commitment to providing high-quality services to both clients and candidates.

Digital jobs: Content Moderator Job Opening (German or Italian) in Porto, Portugal

Are you fluent in German or Italian and looking for a challenging and rewarding career opportunity? This content moderator role in Porto, Portugal, could be the perfect fit! This detailed breakdown will explore the job description in its entirety, providing a clear picture of the responsibilities, requirements, benefits, and overall work environment.

Job Title and Location:

  • Title: Content Moderator (German or Italian)
  • Location: Porto, Portugal

Responsibilities: Upholding a Safe and Positive Online Space

As a content moderator in these digital jobs, you’ll play a crucial role in maintaining a safe and positive online environment for users on a streaming platform. Your core responsibilities in these digital jobs will involve:

  • Reviewing User Reports: You’ll be the first line of defense, reviewing reports submitted by users regarding inappropriate content on the platform. This includes identifying potential violations of community guidelines.
  • Content Moderation with Sensitivity: Be prepared to review sensitive content, which may sometimes involve graphic or disturbing material. Strong emotional resilience and the ability to maintain composure will be essential for this aspect of the role.
  • Content Auditing and Updating: You’ll ensure the accuracy and appropriateness of content on the platform by auditing and updating it as needed. This may involve tasks like removing irrelevant or outdated information.
  • Staying Informed: Maintaining a broad knowledge of the client’s products and services will be crucial to making informed decisions about content moderation.
  • Decision-Making and Policy Enforcement: You’ll be empowered to make well-balanced decisions regarding content based on defined policies and procedures. This includes playing a key role in upholding the data protection policy, ensuring user privacy is respected.

Desired Skills and Experience: A Qualified Candidate Profile for Digital Jobs

The ideal candidate for this digital jobs position will possess a strong combination of language skills, experience, and personal qualities. Here’s a closer look at the desired profile:

  • Language Fluency: This role requires C1 level fluency (native fluency preferred for Italian) in either German or Italian. Excellent written and spoken English proficiency at the B2 level is also essential for effective communication within the company.
  • Relevant Experience (Preferred): While not mandatory, having at least 6 months of experience in a related field, such as content moderation, social media management, or customer service, will be highly advantageous.
  • Shift Flexibility: The position requires the ability to cover a weekly rotating shift schedule, including occasional nights and weekends. Adaptability and flexibility are key to thriving in this environment.
  • Emotional Resilience: As mentioned earlier, tolerance for sensitive content in videos is essential. The ability to maintain composure and emotional well-being in the face of potentially disturbing material is crucial.
  • Tech-Savvy: Strong computer skills are a must for navigating various content management platforms and software used in the role.
  • Customer Service Focus: Excellent communication skills with a customer service orientation are essential. You’ll need to effectively communicate with colleagues and potentially even interact with users regarding content moderation decisions in a professional, pleasant, and patient manner.
  • Adaptability and Learning Agility: The ability to learn quickly and adapt to new processes and concepts is crucial. The online content landscape is constantly evolving, and you’ll need to stay up-to-date with emerging trends and best practices.
  • Balancing Repetitive Work with a Fast Pace: This role involves a balance between handling some repetitive tasks and working in a fast-paced environment where quick decision-making is required. You’ll need to be comfortable with both aspects of the job.
  • Analytical Mindset and Attention to Detail: A strong analytical mind with a keen eye for detail is essential for ensuring accurate content moderation and policy enforcement.
  • Teamwork and Independence: You’ll be able to work collaboratively with colleagues while also demonstrating independent judgment and initiative.

Digital Jobs Benefits Package: More Than Just a Salary

This digital jobs offer goes beyond a competitive salary. Here’s a breakdown of the attractive benefits package that comes with the position:

  • Permanent Contract: This role offers a permanent contract, providing stability and long-term career prospects.
  • Work Schedule Options: The 100% on-site work environment allows for a structured schedule. While occasional night and weekend shifts are included, the rotating schedule offers flexibility within that framework.
  • Competitive Salary: The salary structure is attractive, with German speakers receiving a base salary of €950, a language bonus of €450

Ready to Apply to this digital jobs? Send your resume and cover letter to personalbuero.u.herrmann@gmx.de and mention you saw this ad on Jobs in Portugal.

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