Portugal has become a European hotspot for professionals seeking dynamic career opportunities, particularly in customer service roles. The country’s growing economy, alongside its thriving tech and tourism sectors, has created a significant demand for English-speaking professionals. English speaking customer service jobs in Portugal offer an excellent opportunity to not only build your career but also live in one of Europe’s most beautiful countries, with Lisbon leading the way as an exciting and multicultural destination.
Why Work in Portugal?
Portugal is a land of opportunity for those with the right skills and mindset. With a high demand for English-speaking professionals, particularly in customer service roles, Lisbon has emerged as one of the best cities to work in. Beyond professional benefits, the city offers a warm climate, vibrant culture, and a welcoming atmosphere.
Whether you’re looking for a career shift, seeking international experience, or simply want to live in a sunny European destination, Lisbon has much to offer. Coupled with excellent relocation support, Portugal is increasingly becoming the first choice for expats.
About Atlean World: Your Gateway to Global Opportunities
Atlean World is a globally renowned recruitment company that connects talented individuals with some of the world’s top employers. Specialising in multilingual job placements, Atlean World takes pride in creating opportunities for professionals who want to grow their careers in international settings.
By working with Atlean World, you’ll not only join a company that values diversity and inclusion, but you’ll also be placed in roles with brands that serve millions of customers worldwide. From entry-level positions to growth-oriented career paths, Atlean World ensures that your potential is maximised.

Current Openings: English Speaking Customer Service Jobs in Portugal
Atlean World is currently recruiting for customer service roles onsite in Lisbon, catering to multilingual professionals. For English speakers, there are fantastic positions like the Content Review Specialist, which allows you to work with a global brand on a cutting-edge social platform.
Additionally, there are openings for professionals fluent in Dutch, French, German, Italian, and Spanish, making Atlean World the perfect choice for anyone eager to work in a multicultural and inclusive environment.
Key Responsibilities of a Content Review Specialist
If you’re applying for the Content Review Specialist role, your daily tasks will focus on moderating online content, maintaining quality standards, and ensuring the platform operates within its policies. Some of the core responsibilities include:
- Reviewing user-generated content for policy compliance
- Reporting and escalating violations or issues
- Maintaining accuracy and consistency in all reviews
- Working within a supportive and collaborative team environment
- Receiving training to master tools and platform policies
This role is an excellent opportunity to learn about content moderation in the digital age while building a strong foundation in customer service.

Who Are We Looking For? The Ideal Candidate Profile
Atlean World is looking for enthusiastic professionals who are ready to embrace challenges and thrive in a fast-paced environment. To be considered for English speaking customer service jobs in Portugal, you should:
- Be fluent in English (additional language skills like French, German, Italian, or Dutch are a bonus)
- Possess excellent communication and problem-solving skills
- Have a strong sense of empathy and adaptability
- Be comfortable working with new technologies and tools
- Hold a minimum of six months of experience in customer service or content moderation
- Have the legal right to work in Portugal
If you meet these requirements, you’re already on your way to securing a rewarding position in Lisbon.
Benefits of Working in English Speaking Customer Service Jobs in Portugal
Choosing a job with Atlean World comes with a host of perks designed to make your transition to Portugal seamless and your career journey rewarding. Some of the standout benefits for applying these English Speaking Customer Service Jobs in Portugal include:
1. Comprehensive Relocation Support
Moving to a new country can be overwhelming, but Atlean World ensures a smooth relocation process. The company covers airfare, provides airport transfers, and offers shared accommodation. This makes it easier for professionals to focus on their new roles without worrying about logistical hurdles.
2. Competitive Compensation
With a competitive salary package that includes meal vouchers and two extra months of salary per year, Atlean World ensures its employees are financially secure.
3. Health and Wellness
After six months of employment, you’ll gain access to private health insurance, ensuring your well-being is a priority.
4. Quality of Life
Atlean World goes the extra mile to enhance employees’ quality of life. Fun activities like football tournaments, beach barbecues, and surfing lessons create a sense of community and balance.
5. Language and Cultural Integration
Free Portuguese language courses are offered to help you integrate seamlessly into the local culture, making it easier to navigate your new environment.
Why Lisbon Is the Ideal Destination for Expats
As the capital of Portugal, Lisbon is a city that boasts a unique blend of history, culture, and modernity. Its colourful streets, iconic trams, and vibrant nightlife make it a lively place to live. Moreover, Lisbon offers a lower cost of living compared to other European capitals, making it an affordable yet premium destination for professionals.
The city’s multicultural vibe ensures that English-speaking expats feel right at home. Many locals speak English fluently, and the city is home to a large expat community, providing plenty of networking and social opportunities.
Beyond work, Lisbon’s sunny weather and proximity to beautiful beaches allow you to relax and recharge. Whether you’re exploring the historic neighbourhoods of Alfama or enjoying a sunset at the famous Belém Tower, Lisbon offers countless ways to enjoy life outside of work.
How to Apply for English Speaking Customer Service Jobs in Portugal
Taking the first step toward a new career in Portugal is simple. To apply for roles at Atlean World:
- Send your CV: Email your CV to cyril.okafor@atleanworld.com. Ensure that it highlights your language skills, customer service experience, and any relevant qualifications.
- Tailor Your Application: Make sure your CV and cover letter emphasise your ability to thrive in a multicultural environment, as well as your problem-solving and communication skills.
- Be Prepared for Interviews: Once your application is shortlisted for these English Speaking Customer Service Jobs in Portugal, Atlean World will guide you through the interview process, offering tips to help you succeed.
If you have questions or require additional information, don’t hesitate to reach out to the recruitment team for support.
Tips for Succeeding in Customer Service Jobs
To excel in English speaking customer service jobs in Portugal, it’s essential to:
- Maintain a customer-first approach, ensuring every interaction is empathetic and solution-focused
- Stay organised and manage your time effectively, especially in high-pressure situations
- Continuously improve your language and technical skills to stay competitive in the global workforce
- Embrace cultural diversity and learn from your colleagues to grow professionally
These tips will help you thrive in your role and ensure you deliver exceptional service to customers.
If you’re seeking a fulfilling career in a sunny, vibrant city, English speaking customer service jobs in Portugal offer the perfect opportunity to achieve your goals. With Atlean World, you’ll not only work for a global brand but also enjoy a host of benefits designed to make your transition to Portugal enjoyable and stress-free.
Lisbon’s rich culture, affordable living, and fantastic work opportunities make it an unbeatable destination for expats. So, what are you waiting for? Send in your CV to Atlean World and start your journey toward an exciting new chapter in your career today!
You can also find out about other available call center jobs and follow our Facebook page to always find out about the latest news and jobs.
Contents
- Why Work in Portugal?
- About Atlean World: Your Gateway to Global Opportunities
- Current Openings: English Speaking Customer Service Jobs in Portugal
- Key Responsibilities of a Content Review Specialist
- Who Are We Looking For? The Ideal Candidate Profile
- Benefits of Working in English Speaking Customer Service Jobs in Portugal
- Why Lisbon Is the Ideal Destination for Expats
- How to Apply for English Speaking Customer Service Jobs in Portugal
- Tips for Succeeding in Customer Service Jobs