Teleperformance Portugal jobs cover customer service, technical support, content moderation and sales — mostly for people who speak a second European or world language. Teleperformance (often called TP) is the largest customer experience employer in the country, with around 14,000 staff. This guide explains the real roles, what they pay, the languages most in demand, and how to apply, without the marketing gloss.
It is written for foreigners and multilingual jobseekers weighing up a move to Portugal. The picture is honest: these jobs are among the easiest ways for a non-Portuguese speaker to land work and relocate here, often with flights and accommodation paid, but entry pay is modest and contact-centre work is demanding. If you are still comparing options, start with our broader guide to customer service jobs in Portugal.
Teleperformance hires multilingual customer service advisors, technical support, content moderators and sales agents in Lisbon, Porto, Covilhã and Setúbal, supporting brands like Microsoft, Google, Spotify and Pinterest. Entry pay is roughly €850–€1,000 gross/month for English roles and €1,000–€1,400 for in-demand languages such as German, Dutch and Nordic, with more for technical roles and night shifts. Most jobs need no experience — fluency in the target language matters most. For candidates moving from abroad, TP’s Atlantic Experience program adds relocation and accommodation support, and the company sponsors work visas for in-demand languages.
| ~14,000 employees in Portugal |
37 languages served |
4 cities: Lisbon, Porto, Covilhã, Setúbal |
13 yrs Great Place to Work certified |
Key takeaways
- Who they are: the biggest CX/BPO employer in Portugal, here since 1994; Majorel is now part of TP.
- Where: Lisbon (Parque das Nações and city centre), Porto, Covilhã and Setúbal.
- Most common roles: multilingual customer service and technical support.
- Typical entry pay: €850–€1,000/month for English; €1,000–€1,400 for rare languages.
- For foreigners: the Atlantic Experience program covers relocation and accommodation; visas sponsored for in-demand languages.
- Easiest entry: native-language customer support, usually with no experience required.
Is Majorel now Teleperformance?
Yes. Teleperformance completed its acquisition of Majorel in 2024, merging two of the world’s largest customer experience companies. Former Majorel roles in Lisbon and Porto are now Teleperformance jobs — same locations, same languages, same type of work, under the TP brand.
What jobs does Teleperformance offer in Portugal?
Almost every role is tied to a language and a client brand. These are the main types, with the kinds of real openings you will see advertised:
Customer service advisor (multilingual)
The core role: handling customer questions by phone, chat and email in your native language. Typical live openings include Customer Service for Microsoft Store (French speaker), Customer Support for a streaming platform (Dutch speaker), and English-speaking social media support roles. No prior experience is usually required.
Technical support
Troubleshooting software, hardware or connectivity issues for tech clients. Roles such as Technical Support Advisor (German speaker) pay more than general customer service and suit a technical background. High demand for German, Dutch and Nordic speakers.
Content moderation and Trust & Safety
Reviewing user-generated content for social media platforms against safety guidelines. Be aware this can mean exposure to disturbing material — TP provides wellbeing and psychological support, but it is worth knowing before you apply.
Sales, advertising and account management
Campaign roles for advertising and tech clients, such as Account Strategist for Google Ads (German speaker) or Digital Marketing Consultant for Google Ads (Dutch speaker). These reward fluency plus commercial skills and pay above entry-level support, often with sales bonuses.
Which brands does Teleperformance work for in Portugal?
TP runs customer support and back-office services for many global brands from its Portuguese sites. Publicly referenced clients include Microsoft, Google, Spotify and Pinterest, across tech, streaming, e-commerce, travel and social media. The specific brand you would support depends on the project (campaign) you are hired for — recruiters confirm this during the process.
What languages are in demand at Teleperformance Portugal?
TP Portugal serves clients in 37 languages, so language is the single biggest factor in hiring. Demand is highest for:
- German — consistently the most sought-after; strong demand across customer service, tech support and Google Ads roles.
- Dutch, Nordic (Danish, Swedish, Norwegian, Finnish) — scarce in Portugal, so they get the best pay and relocation packages.
- French, Italian, Spanish — steady, high-volume demand.
- Arabic — growing demand for several client projects.
- English — used widely and the entry point for many international candidates.
Speaking a rare language with fluent English is the strongest possible position: it usually means a higher salary band and a better relocation offer. If language is your main advantage, compare TP with broader German-speaking jobs in Portugal, French jobs in Portugal and Dutch-speaking jobs in Portugal.
How much do Teleperformance jobs in Portugal pay?
Entry-level customer service starts at roughly €850–€1,000 gross per month for English roles, before bonuses. Pay rises after probation and with language, technical skill and seniority. Night shifts (typically 10pm–7am) are paid at a higher rate. The figures below are approximate market estimates and a guide, not a guarantee.
| Role / level | Approx. monthly pay (gross, base) | Notes |
|---|---|---|
| English customer service (entry-level) | €850 – €1,000 | Rises after 6-month probation and first year |
| French / German / Dutch advisor | €1,000 – €1,200 | Plus language bonus |
| Nordic / Arabic / rare-language advisor | €1,200 – €1,400 | Highest-demand, best relocation |
| Technical support | €1,000 – €1,800 | Higher with experience |
| Team leader / specialist | €1,600 – €2,200+ | After internal promotion |
What does a Teleperformance salary actually cover in Portugal?
This is the honest part the company’s own site will not spell out. For context, Portugal’s minimum wage in 2026 is €920 gross per month and the national average is around €1,550 gross. An entry-level English role at TP (€850–€1,000) sits near the minimum; an in-demand language role (€1,000–€1,400) is closer to average.
Against Lisbon’s cost of living, that pay is workable but tight if you are alone:
- A room in a shared flat: roughly €350–€550/month.
- A one-bedroom apartment: roughly €1,000–€1,400/month — usually too much on a single entry salary, which is why most new hires flat-share.
- Everyday costs (food, transport, utilities) for one person: roughly €700/month excluding rent.
- A monthly Lisbon transport pass: €40.
This is exactly why the relocation and accommodation help matters: for a single person on an entry salary, sharing accommodation is realistic, while renting alone in central Lisbon is not. Porto, Covilhã and Setúbal are cheaper than Lisbon, so the same salary stretches further there. Pay also comes in 14 instalments a year (two extra months as holiday and Christmas subsidies), which improves the annual figure.
What benefits and perks does Teleperformance offer?
TP roles in Portugal typically include:
- Atlantic Experience program — structured relocation support for international hires, including flights and initial accommodation.
- Private health insurance.
- Performance and language bonuses on top of base pay.
- A higher pay rate for night shifts.
- Paid initial training before you go live on a project.
- Meal allowance or on-site canteen at several sites.
- Career development programs, language training, and internal promotion.
- Employee club (TP Club) with social events, sports and workshops.
TP Portugal has held Great Place to Work certification for 13 consecutive years. That said, employee reviews are mixed: praise centres on the international environment, relocation help and progression, while criticism focuses on modest entry pay and the intensity of high-volume support work.
Requirements for Teleperformance jobs in Portugal
- Fluency in the role’s target language, plus working English.
- The legal right to work in the EU, or eligibility for visa sponsorship (common for in-demand languages).
- Good communication and customer-handling skills.
- Basic computer skills.
- For technical roles, a relevant technical background or aptitude.
- No prior experience for most entry-level customer service roles — TP trains you.
Remote and work-from-home Teleperformance jobs
TP runs a work-from-home program in Portugal, expanded since 2020, with some fully remote and many hybrid roles. Availability depends on the client project, and remote roles still generally require you to be based in Portugal (TP provides the equipment). Part-time contracts exist but are limited; most roles are full-time on rotating shifts. To compare similar options, see our guide to remote jobs in Portugal.
Beyond Teleperformance, several companies hire Portuguese speakers for remote and home-based roles. Compare them in our guide to working remotely as a Portuguese speaker.
Teleperformance vs Concentrix and other BPOs in Portugal
Most candidates are choosing between employers, not just deciding on TP. Here is an honest comparison with Concentrix Portugal jobs, the other giant in Portugal’s customer experience sector.
| Teleperformance | Concentrix | |
|---|---|---|
| Size in Portugal | ~14,000 staff (largest) | Large (absorbed Webhelp) |
| Cities | Lisbon, Porto, Covilhã, Setúbal | Lisbon, Porto, Aveiro, Braga |
| Relocation support | Yes (Atlantic Experience) | Yes |
| Visa sponsorship | Yes, for in-demand languages | Yes, for in-demand languages |
| Entry pay (English) | ~€850–€1,000 | ~€900–€1,200 |
| Languages served | 37 | Many |
In practice the two are similar: comparable pay, relocation help and visa sponsorship, both hiring across the same languages. The deciding factors are usually the specific project (which brand you would support), the city, and which one has an opening that fits your language when you apply. It is common — and sensible — to apply to both. Other large employers in the same sector include Foundever and Sitel-group brands. See our Concentrix Portugal jobs guide to compare directly.
What is the career path like at Teleperformance?
TP promotes heavily from within. A common path is to start as an advisor, move to subject-matter expert or quality analyst, then team leader and operations management. Many current managers in Portugal started as agents — the company highlights internal mobility as a core part of its model, supported by training programs and language courses.
Is a Teleperformance job in Portugal worth it?
It depends on what you want. A TP role is one of the most accessible ways for a foreigner to move to Portugal and start earning legally, especially with a second language and no experience. The relocation help, visa sponsorship and multicultural environment are real advantages.
It is a good fit if you:
- Speak a second language and want a straightforward route into Portugal.
- Have little or no work experience and want paid training.
- Value relocation and accommodation support over high pay.
- Are comfortable with shift work and customer-facing roles.
- See it as a first step — to settle in Portugal, then move up internally or into another sector.
It is probably not for you if you:
- Need a high salary from day one.
- Dislike phone, chat or high-volume customer work.
- Want a role outside the contact-centre model.
For many people it works best as an entry point: a way to land in Portugal with income and support, then build from there.
How to apply for Teleperformance jobs in Portugal (step by step)
Applying follows a clear, mostly online process.
- Choose your role and language. Pick a vacancy matching your strongest language and preferred city.
- Apply on the official portal. Submit your CV through the TP Portugal careers site, not third-party links.
- Talent acquisition contact. If your CV matches, a recruiter contacts you by email or phone.
- Language and situational tests. Expect a language proficiency check and a short assessment.
- Interview. Usually one-to-one, often virtual, covering customer-service scenarios and motivation.
- Offer, relocation and training. If you are abroad, the Atlantic Experience team arranges relocation before your start date, followed by paid initial training.
Tips for a Teleperformance interview
The interview focuses on communication and customer attitude more than technical knowledge. Speak naturally in the target language, give short real examples of helping a customer or staying calm under pressure, show you understand it is shift-based contact-centre work, and know the basics about TP and the brand you would support.
You can apply directly on the official Teleperformance Portugal careers page. You can also browse related vacancies in our customer service jobs in Portugal guide and our English-speaking jobs in Portugal listings.
Relocating to Portugal for a Teleperformance job
For many foreigners, a TP language role is one of the most practical routes to relocate to Portugal: the Atlantic Experience program bundles relocation, flights and initial accommodation, and visas are sponsored for in-demand languages. Before you move, understand the wider picture — cost of living, residence registration and work documents. See our guides on work requirements for non-EU citizens and requirements for EU citizens in Portugal.
Teleperformance is a common route for Americans working in Portugal, especially in customer service and technical support roles. See the full guide to jobs in Portugal for Americans for visa options, realistic salaries and other companies that hire US citizens.
Not the right fit? Also see Concentrix Portugal jobs or browse more customer service jobs with international companies hiring multilingual candidates.
Frequently asked questions
Is Majorel now Teleperformance?
Yes. Teleperformance acquired Majorel in 2024. Former Majorel jobs in Lisbon and Porto are now Teleperformance roles, with the same locations, languages and positions under the TP brand.
What does Teleperformance pay in Portugal?
Entry-level English customer service pays around €850–€1,000 gross per month before bonuses, rising to €1,000–€1,400 for in-demand languages and €1,000–€1,800 for technical roles. Nordic, Arabic and rare-language speakers earn the most, and night shifts pay extra.
Which brands does Teleperformance work for?
TP supports global brands from its Portuguese sites, with publicly referenced clients including Microsoft, Google, Spotify and Pinterest, across tech, streaming, e-commerce and social media. Your specific client depends on the project you are hired for.
Does Teleperformance sponsor work visas in Portugal?
Yes, for non-EU candidates with in-demand languages. TP sponsors work visas and provides relocation and accommodation support through its Atlantic Experience program when language skills are scarce locally.
Do I need experience to work at Teleperformance?
No, most entry-level customer service roles require no prior experience. Fluency in the target language and good communication skills matter most. Paid initial training is provided.
Which cities does Teleperformance hire in?
TP operates in Lisbon (multiple sites in Parque das Nações and the city centre), Porto, Covilhã and Setúbal. Lisbon has the largest presence and the widest range of language roles.
Are there remote or part-time Teleperformance jobs in Portugal?
Yes, TP runs a work-from-home program with remote and hybrid roles, though you usually still need to be based in Portugal, and availability depends on the project. Part-time contracts exist but are limited — most roles are full-time.
Is Teleperformance a good company to work for?
Reviews are mixed. TP holds Great Place to Work certification in Portugal for 13 years running and is praised for its multicultural environment, relocation support and internal progression. Common criticisms are modest entry pay and the intensity of contact-centre work. It suits people wanting an accessible entry into Portugal with a major employer.
Is a Teleperformance job worth it?
For many foreigners, yes — as an entry point. It is one of the easiest ways to move to Portugal legally with a second language and no experience, with relocation and visa support. The trade-off is modest entry pay and shift-based contact-centre work. It suits people who want to settle in Portugal and then progress, rather than those seeking a high salary immediately.
How do I check Teleperformance employee reviews?
Employee reviews for TP in Portugal are on Glassdoor and Indeed, covering pay, culture, work-life balance and management. Read several across roles and locations, as experience varies a lot by project.