Looking for rewarding travel agent jobs with a forward-thinking company? Navan, an industry leader in travel solutions, offers exciting opportunities for professionals eager to make a difference. Known for redefining travel with innovative tools and customer-centric approaches, Navan empowers travelers to focus on being there, not getting there. If you’re passionate about providing exceptional customer experiences, this could be the perfect role for you.
Navan stands out as a company committed to innovation, diversity, and excellence. As a member of Navan’s Travel Experience team, you’ll play a key role in making travel seamless for customers while contributing to the evolution of travel technology.
Commitment to Innovation
Navan’s cutting-edge platforms streamline travel management, eliminating hassles like endless phone calls and manual expense tracking. Their tools provide real-time visibility, control, and savings, giving travelers and companies a better experience.
Diverse and Inclusive Workplace
At Navan, breakthrough ideas come from diverse perspectives. Employees are valued for their unique insights and supported with the tools and training needed to excel. It’s a workplace where your voice matters and your career can flourish.
Working as a travel agent at Navan offers a mix of exciting challenges and opportunities.
Role Overview: Supporting Travelers Seamlessly
As a travel agent at Navan, you’ll be the front line of support for travelers, helping them with bookings, changes, and troubleshooting. Your role includes:
- Assisting with cancellations, updates, and rebookings for flights, hotels, cars, and rail services.
- Providing accurate fare details and ensuring timely responses to customer inquiries.
- Adhering to company policies and maintaining high service standards.
- Collaborating with product and engineering teams to improve internal tools.
Impact Beyond Day-to-Day Tasks
Navan empowers agents to influence product development by providing feedback on tools and processes. You’ll have the chance to attend team meetings, stay updated on industry trends, and participate in new product launches.
Navan believes in taking care of its team, providing a comprehensive range of benefits that enhance employees’ well-being and professional growth.
Comprehensive Benefits
Navan’s benefits include health coverage, retirement savings options, and perks designed for travel enthusiasts. Employees are encouraged to take time off and enjoy travel experiences, making Navan an ideal choice for those passionate about the industry.
Opportunities for Growth
As a Navan employee, you’ll have access to tools and training that ensure continuous development. Regular team updates and educational programs keep employees informed and engaged.
Navan is seeking experienced professionals who thrive in fast-paced, customer-focused environments.
Mandatory Requirements
- Experience: At least 3 years as a travel agent or in a similar role within the travel industry.
- GDS Knowledge: 2+ years of experience with systems like Sabre, Amadeus, or Galileo.
- Language Skills: Fluency in English and another language (Spanish, French, German, Italian, or Dutch) at a C1 level.
- Tech Savviness: Familiarity with tools like Gmail, Zendesk, Slack, and Salesforce.
Desired Qualities
- Adaptability: Willingness to work non-traditional shifts, including weekends and evenings.
- Problem-Solving Skills: Ability to resolve urgent issues quickly and efficiently.
- Empathy: Professional and compassionate communication with travelers.
- Collaboration: A team player who values feedback and contributes to a positive work environment.
Ready to take the next step in your career? Navan makes applying easy. Visit Navan careers page or send your CV directly to explore open positions.
Send your spontaneous application or see the travel agent jobs that are available (select the Lisbon ou Portugal locations in Location field).
Why a Career as a Travel Agent is Rewarding
Working as a travel agent is more than just a job—it’s an opportunity to make meaningful connections and help people explore the world. According to the World Travel & Tourism Council, the travel industry contributes significantly to global employment, making it a stable and growing sector.
In addition, travel agents gain in-depth knowledge of world geography, customer service, and technology, all of which are transferable skills for future career growth.
Navan offers exceptional travel agent jobs for professionals passionate about the travel industry. With innovative tools, a supportive team, and opportunities to grow, Navan is the perfect place to take your career to new heights.
Don’t miss your chance to join a company that values innovation, diversity, and customer satisfaction. Apply today and start your journey with Navan, where every day brings the opportunity to make a difference.
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