Webhelp Portugal, a renowned leader in global business process outsourcing (BPO), is expanding its team with 178 new job openings across diverse positions in 2024. With a strong presence in Portugal and a reputation for excellence, Webhelp is committed to hiring and developing talented individuals in customer support, technical assistance, sales, and more. These roles span multiple locations, including Lisbon, Aveiro, and Braga, giving potential employees a range of options across Portugal.
As an employer that prioritizes employee well-being and growth, Webhelp has built a “people-first” culture that values empathy, flexibility, and teamwork. Their positions offer competitive salaries, career development opportunities, and a comprehensive benefits package, making Webhelp an ideal destination for those looking to advance their careers in Portugal’s growing job market.
Concentrix and Webhelp have rebranded under the single name Concentrix. This new brand solidifies their position as a global leader in technology and services, with a focus on delivering integrated, human-centered, and AI-driven solutions for clients. The rebranding aims to enhance their identity and showcase an expanded portfolio that addresses digital transformation needs worldwide, supporting over 2,000 clients with a robust mix of local expertise and global consistency.
Why Choose Webhelp Portugal Jobs?
Webhelp is more than just a job provider; it’s a community dedicated to personal and professional growth. The company has built a culture of support and inclusivity, focusing on employee needs and creating a workplace that values diversity and innovation. By joining Webhelp, employees benefit from a supportive network that empowers them to reach their full potential.
Some highlights of working with Webhelp include:
- Competitive Compensation: A market-aligned salary plus transportation allowance.
- Health Insurance: Comprehensive private health insurance, including dental coverage.
- Performance and Referral Bonuses: Financial rewards for high performance and successful referrals.
- Relocation and Accommodation Support: For employees moving from abroad, Webhelp provides assistance to make the transition smoother.
- Exclusive Discounts and Perks: Access to discounts on popular shops, restaurants, gyms, and access to Webhelp’s WebEngage platform, where employees earn points for rewards, such as additional time off.
Types of Roles in Webhelp Portugal Jobs
Webhelp Portugal is hiring across a broad spectrum of roles, catering to various language proficiencies and skill sets. Key roles include customer advisors, technical support, and B2B sales representatives, specifically tailored to speakers of multiple languages such as German, French, Spanish, Italian, and more.
Customer Service Roles
Customer service roles are central to Webhelp’s operations in Portugal. As an Advisor for the World’s Best Search Engine, available in languages like Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, and Swedish, employees have the opportunity to assist and support users on one of the world’s most popular digital platforms. This is a high-demand position that combines problem-solving with customer satisfaction.
Other customer support roles include:
- Airline Reservations Advisors: These positions, available for French, Dutch, and German speakers, involve assisting airline customers with booking and reservations.
- Health and Insurance Advisors: Webhelp offers dedicated support roles for major insurance and healthcare brands. Positions are open for advisors in languages like Portuguese, French, German, Italian, and Polish, where employees assist clients with their healthcare and insurance needs.
- E-commerce and Online Market Advisors: Ideal for individuals fluent in German and Italian, these roles involve supporting customers of popular e-commerce brands, handling inquiries, and ensuring customer satisfaction.
Technical Support Positions
Webhelp Portugal offers multiple technical support roles for individuals skilled in troubleshooting and problem-solving. These positions, ideal for tech-savvy candidates, involve assisting clients with technical challenges and product inquiries. Key roles include:
- Technical Support Advisor for Smart Lighting Devices: Available for speakers of Czech, Polish, Portuguese, Greek, and Romanian, these roles involve providing expert guidance to customers on smart lighting products.
- Technical Advisor for E-bike Company: Positions for Dutch, French, and German speakers who can assist e-bike users with operational issues and provide product information.
- IT and Hardware Support: For those with a background in IT, Webhelp offers technical roles that involve assisting clients with computer and mobile device issues.
Sales and Marketing Roles
For individuals with a flair for sales, Webhelp provides opportunities for B2B Sales Representatives to work with international brands. These roles are especially suited for individuals fluent in Dutch, Italian, and English. Employees in these positions work directly with clients to boost brand visibility, drive product adoption, and create impactful sales experiences.
Other sales and client management roles include:
- Account Manager for Financial Services: Serving clients in banking and finance, this role focuses on building strong relationships and identifying growth opportunities.
- Digital Marketing Sales: Webhelp also offers roles in digital advertising and sales, where employees manage accounts for leading tech companies, advising clients on strategies to maximize their online presence.
Explore other opportunities for Remote Account Manager Jobs.
Career Development and Training with Webhelp
At Webhelp, employee development is a top priority. New hires undergo paid training and coaching, equipping them with the skills needed to excel in their roles. Training sessions cover everything from customer service best practices to technical troubleshooting, tailored to the specific demands of each position. This commitment to skill-building ensures that employees are set up for success from day one.
Webhelp’s Think Human culture reflects their dedication to creating an inclusive workplace. By fostering a community based on empathy and teamwork, Webhelp empowers employees to achieve personal and professional growth. Additionally, employees are encouraged to participate in ongoing training, certifications, and performance evaluations, offering them a structured path to advance their careers within the company.
Locations and Work Environment
Webhelp Portugal jobs are based in vibrant locations across the country, with key offices in Lisbon, Aveiro, and Braga. Each location provides a dynamic and supportive environment, designed to foster collaboration and community among employees. The work environment at Webhelp reflects the company’s ethos of inclusivity and well-being, with modern office spaces, communal areas, and resources that support a healthy work-life balance.
For those relocating, Webhelp offers comprehensive support, including relocation assistance and accommodation guidance. This makes it easier for international employees to settle into life in Portugal and focus on their new roles without logistical stress.
How to Apply for Webhelp Portugal Jobs
Interested applicants can visit Webhelp’s official careers portal to explore job openings and submit applications. Job seekers should prepare an updated resume and cover letter, highlighting relevant skills and experiences aligned with the desired position. During the application process, candidates may be asked to complete language proficiency tests or situational assessments to ensure suitability for the role.
For more information on available positions and to apply, visit the Webhelp Careers Page.
Webhelp Portugal Jobs – Current Openings
Webhelp Portugal is currently hiring for the following positions in Lisbon, Aveiro, and Braga:
- Advisor for Search Engine – German, French, Italian, Spanish, Norwegian, and more speakers
- Customer Support for Insurance Company – French, Dutch, Polish speakers
- Technical Support for Smart Lighting Devices – Multiple languages
- B2B Sales Representative – Dutch, Italian, and English speakers
- Airline Reservation Advisors – German, Dutch, French speakers
- Customer Advisor for Major Retail Brands – English, German, Spanish speakers
This diverse range of positions showcases Webhelp’s dedication to hiring a multicultural team capable of supporting clients worldwide. By joining Webhelp, candidates have the opportunity to work in a fast-growing sector that values innovation, customer satisfaction, and employee development.
Webhelp Portugal jobs provide an extensive array of career options for those seeking roles in customer service, technical support, sales, and digital marketing. With a strong commitment to employee well-being, professional development, and community values, Webhelp has established itself as a top employer in Portugal. Whether you’re a recent graduate, an experienced professional, or someone looking to enter the job market in a supportive environment, Webhelp’s Portugal jobs offer a rewarding pathway to career growth and personal fulfillment.
Apply today to become part of Webhelp’s diverse and dynamic workforce, and start a fulfilling career with one of the world’s leading customer service and BPO providers. For detailed job descriptions and application procedures, check out Webhelp Portugal Jobs and start your journey with Webhelp.
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